Prime Minister of Ukraine Volodymyr Groysman visited the state institution ‘Government contact center’ on Friday.

During the visit the Prime Minister received telephone calls from citizens and answered questions about raising the minimum wage up to UAH 3200.

The Prime Minister noted that wasn’t the first time he visited the premises of the Government telephone hotline centre. According to him, this allows him to get first hand information about the real situation with the accrual of the minimum wage in the country.

The citizens began to appeal to the hotline of the contact center with complaints concerning violations of labor laws related to unwillingness to pay wages at the level of the fixed minimum wage.

Some citizens informed about forcing part of employees to switch to part time job. "Our current objective is to solve each such problem to dissuade anyone underpay to the person working a minimum wage which should amount UAH 3,200", urged Volodymyr Groysman.

Among other complaints of citizens were subsidies, poor road condition, incorrect calculation of bills for housing and communal services. All the authorities, both of regional, district and local level should properly respond to these appeals. "In cases you need the response of the Government – you will get it", promised the Prime Minister. 

The Head of Government discussed with Director of ‘Government contact centre’ Valerii Plokhii the key problems contained in the appeals and complaints of citizens. They also talked about operation of the Governmental hotlines, regional contact centres. On the outcomes of the talks the Prime Minister commissioned Minister of the Cabinet of Ministers of Ukraine Oleksandr Saienko, State Secretary of the Cabinet of Ministers of Ukraine Volodymyr Bondarenko, Minister of Social Policy of Ukraine Andrii Reva, Chairman of the State Agency for E-Governance of Ukraine Oleksandr Ryzhenko to elaborate an action plan for the development of the Contact center.