The coronavirus pandemic has significantly accelerated digitalization in Ukraine. Digital tools have become a way to reduce people's physical contact. In particular, 5 times more Ukrainians began to use online services.
Deputy Prime Minister - Minister of Digital Transformation Mykhailo Fedorov told in a statement at the All-Ukrainian Forum "Ukraine 30: Coronavirus: Challenges and Responses".
"The pandemic has transformed the behavior of Ukrainians, which contributed to the digitalization of the country. According to statistics, we see a significant increase in access to public services online in Ukraine. From 2019 to 2020, the number of citizens who use the Internet to interact with government agencies has increased 4-5 times. This is due to the launch of the Diia application and portal, which have already been used by more than 10 million people," said Mykhailo Fedorov.
Since the beginning of the pandemic, the Ministry of Digital Transformation has joined the headquarters for the fight against COVID-19. The main task of the Ministry was to implement new digital solutions to combat the spread of coronavirus disease.
Thus, in April 2020, the Ministry of Digital Transformation launched a mobile application for self-isolation control – Diia. Vdoma (Action. At Home - ed.). It is estimated that more than 720,000 people used the system to go through a period of mandatory self-isolation at home, not in observation.
In December 2020, a service to provide financial assistance to self-employed persons and employees during a pandemic appeared on the portal and in the Diia application. Citizens could apply in 5 minutes online for one-time financial assistance from the state. About 480,000 Ukrainians have successfully used this service.
In addition, the Ministry of Digital Transformation has implemented the possibility of the fastest business registration in the world. The online service on the Diia portal allows you to open a private entity in 15 minutes, and a limited liability company - in 30 minutes. This service has played an important role in building trust in public services online: a year ago only 4-6% of private entrepreneurs opened an online business, their share is 50%. In total, about 200,000 Ukrainians have already successfully registered a sole proprietorship or changed the conditions of doing business.
Another important area being developed by the Ministry of Digital Transformation is digital education. To ensure fair access to online learning for teachers and students, in December 2020, together with the Ministry of Education, we have launched the All-Ukrainian online school - a modern online resource for mixed and distance learning for students in grades 5-11.
These and other digital projects are a solid foundation for the development of the digital state in Ukraine. The Ministry of Digital Transformation continues to destroy bureaucratic processes and transfer public services online, creating a basis for the development of the digital economy.