On December 4, in the framework of the II All-Ukrainian Forum of Consolidated Communities Life-Changing Initiatives Vice Prime Minister/Minister of Regional Development, Construction, Housing and Communal Services of Ukraine Hennadii Zubko presented the work of the first mobile Centre for Administrative Services Provision (CASPs) in Ukraine.
"In the first turn, the decentralization reform encapsulates development of human potential. Integral parts of this development are the accessibility and quality of services provided to the people, in particular administrative services. The Centre for Administrative Services Provision represents the authorities within the communities. Therefore, the development of the CASPs’ system is an indicator of the reform’s success," the Vice Prime Minister stressed.
He drew attention to the fact that at present, a road map seeks to create a broad network of CASPs throughout Ukraine is already being implemented and added that this is a joint plan with the international partners for the next three years. In such centers Ukrainians will have the opportunity to communicate with the authorities through transparent offices, avoiding the need to appeal to the officials.
U-LEAD with Europe Programme together with the local authorities, for the first time ever, has put into practice the “mobile” format of administrative service delivery. From now, the CASPs staff will visit the residents in remote locations on the regular basis: during the week, the vehicle will run 5 routes covering 20 settlements. These mobile CASPs will provide access to high quality services for 8,000 residents of the remote areas in Slavuta Khmelnytskyi region, including pensioners and people with disabilities.
"I would like to express gratitude to our partners from the U-LEAD with Europe Programme for their support to the reform and all-round assistance in the development of the CASPs network in the amalgamated communities. Particularly, I would like to highlight the value of implementation of such non-standard solution as mobile ASC", Hennadii Zubko underlined.
It is should be pointed out that approximately 26 CASPs will be opened in Ukrainian amalgamated communities within the framework of the U-LEAD with Europe Programme which aims at improving the delivery of local administrative services. The best practices for creating and improving the delivery of administrative services that are currently being tested and implemented in 26 pilot communities of the inception phase will be applied to all CASPs that are to be opened or modernized within the next phase of the Programme. That figure is up to 600 CASPs by the end of 2020.