Barrier-free environment, accessibility, uniform style and approach to work: standard for veterans' spaces approved

In Ukraine, veterans' spaces will operate according to a single state standard — the Government has passed a procedure that sets the legal basis for creating and running these spaces in communities as the main hub for supporting veterans and their families.

The development of a network of veterans' spaces is one of the areas of state veterans' policy. This decision is another important step in the formation of a comprehensive support system for those returning from war.

The approved Procedure sets standards for public veteran spaces.

Currently, the construction of new veteran spaces is underway in seven regions with co-financing from the Ministry for Veterans Affairs of Ukraine. The first such locations are planned to open in the near future in Kryvyi Rih, Lutsk, and Ivano-Frankivsk.

What are the requirements for veterans' spaces?

All spaces will be united by a single architectural style and approach to work. This is particularly important because every veteran, regardless of where they live, should have equal access to services, rehabilitation and support on their transition back to civilian life.

The order defines the key areas of work for veteran spaces. In particular:

• information and advisory support on social guarantees and public services;
• facilitation of professional and social adaptation;
• assistance in finding employment and starting a business;
• provision of psychological support (both individual and group);
• legal assistance;
• creation of an environment for communication, mutual assistance and exchange of experience;
• participation in veterans' initiatives and commemoration of fallen defenders.

Particular attention is paid to the accessibility and safety of veterans' spaces. All locations must comply with barrier-free standards:

• tactile and contrasting markings for people with visual impairments;
• ramps, handrails and call buttons for people with reduced mobility;
• availability of shelters or access to them nearby;
• the possibility of setting up workplaces for representatives of state structures.

These requirements make the veteran space truly open to anyone who needs support and ensure the safety of visitors and employees.

The network of spaces will be managed by the State Non-Profit Organisation "State Veteran Space", and the implementation of the project will be coordinated by the Ministry for Veterans.

State veteran spaces are not just service centres. They are hubs where a new philosophy of interaction between the state and the veteran community is being formed: with dignity, attention, respect, and real tools for assistance. Everyone who has gone through the crucible of war should have a place where they can recover, find tools for development, and feel like a full-fledged part of their community.