Warning! The Government of Ukraine is reloading the hotline for prompt collection of inquiries on humanitarian issues.

One can contact 1545 hotline regarding the following issues:

• problems with water supply, drainage, heating

• damage to infrastructure: gas pipelines, railways, communal infrastructure facilities

• evacuation and return of citizens who were forced to go abroad due to the Russian invasion of Ukraine

• needs for food and basic necessities, the sale of goods at higher prices

• medication needs

• fuel needs

• issues of social benefits, pensions

• problematic issues with community leaders and other representatives of local governments

The Government hotline is open 24 hours a day.

Calls from the territory of Ukraine from the fixed communication networks of Ukrtelecom, phones of mobile operators Kyivstar, Vodafone Ukraine, Lifecell for applicants are free.

For citizens of Ukraine staying abroad, the phone number of the Government hotline +38 044 284 19 15. Payment - at the rates of the relevant operator.