• Українською
  • Digital transformation and the philosophy of Diia: Mykhailo Fedorov presents Ukrainian digitalisation experience in the European Parliament
    Ministry of Digital Transformation of Ukraine, posted 25 May 2023 21:29

    Mykhailo Fedorov, Deputy Prime Minister for Innovation, Education, Science and Technology Development and Minister of Digital Transformation, spoke at the European Parliament at the invitation of Dragoş Tudorache, MEP from Romania. In a statement, Mykhailo Fedorov presented the vision of Ukrainian digital democracy and spoke about the path of digitalisation, the Diia philosophy and the trust of Ukrainians in the application.

    The Minister spoke about the main principle of the Ministry of Digital Transformation: the team is focused on people and solving their current problems.

    "The main philosophy of Diia is concern for people. Governments are created to solve citizens' problems, not to create them. We have reconsidered the expectations of Ukrainians from the government. We have built the process of interaction between the state and the citizen from the point of view of the end user, not the officials. In every project, our team focuses on people and solving their problems. This brings us back to our core idea of taking care of people. Ukrainians are at the centre of everything that happens in Diia," said Mykhailo Fedorov in his speech.

    The Deputy Prime Minister also noted that convenience and solving end-user problems had been incorporated into all projects of the Ministry of Digital Transformation. The team launches them as a response to the challenges and demands of Ukrainians. For example, during the full-scale invasion, we were able to respond promptly to the needs that arose - we launched social payments, the ability to register damaged property, as the number of rocket attacks was increasing, etc.

    "People's trust in a digital product has led to a change in the technological culture in Ukraine. We managed to change the very idea of public services. From offline first to digital first. Now we have a roadmap of services that we will digitise in the near future to achieve the goal of making 100% of the most popular services available online," the Deputy Prime Minister added.

    The EU is currently doing a lot to develop technology. Ukraine, in turn, stands ready to share its experience with strategic partners. In particular, the experience of creating the Diia app.

    After the speech, Mykhailo Fedorov took part in a panel discussion with the Executive Vice-President of the European Commission Margrethe Vestager and MEPs Dragoş Tudorache and Eva Maydell. The discussion was moderated by Paul Hofheinz, President and co-founder of the Lisbon Council.