Bringing Ukraine closer to the EU: European Commission recognises successes in digitalisation

The European Commission has assessed Ukraine’s digital transformation in the 2025 Enlargement Report. According to the Commission, Ukraine has made significant progress in service delivery and digitalisation. This is not just about convenient services, but large-scale changes and reforms across entire sectors.

What the European Commission recognised:

Clear action plan. We are confidently advancing according to the Digitalisation Action Plan until 2026, aiming to digitise over 30 areas of life (from education and healthcare to veteran services) across 25 public authorities.

Accessible services. We are developing both digital and physical access channels simultaneously. Diia is the key platform for public services, while the network of Administrative Service Centres is actively expanding to remove barriers. An accessible service is one you can obtain in the way that suits you best.

Systemic changes. The rollout of Diia.Office – a unified system for civil servants – makes officials’ work more efficient, faster, and transparent, improving services for citizens.

Historic alignment. Ukraine has fulfilled all EU requirements, including legislative harmonisation – and from 1 January 2026, it will effectively join the EU’s Roam Like at Home policy.

Harmonisation with the EU. Diia has successfully passed interoperability testing with European Digital Identity Wallets. This means Diia is technically ready to work with European systems as soon as they are operational.

Cybersecurity. Ukraine has confirmed a high level of information security management, having passed an international audit.

We thank our partners at the European Commission for their objective analysis and high assessment of our work. We continue moving forward.